Returns & Refunds

Returns & Refunds

We offer a 30-day return policy.

If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery.

To be eligible for a return:

• The item must be unused
• The product must be in its original packaging
• Proof of purchase is required

Once we receive and inspect your return, we will notify you of the approval of your refund.

Approved refunds will be processed within 5–10 business days.

Customers are responsible for return shipping costs unless the item arrives damaged or defective.

Business Information:

Prouvera  
109 Barclay Way  
EH54 8HA Livingston  
West Lothian  
Scotland  
United Kingdom